Update on Card Fraud in Malaysia

A small number of UNFCU members have experienced fraudulent transactions perpetrated in Malaysia on their UNFCU ChequeMate® Debit and ATM cards. Protecting our members’ financial information is a priority at UNFCU. For this reason, UNFCU ChequeMate® Debit and ATM cardholders traveling or living in Malaysia may be subject to transaction restrictions.

Please understand that the reported fraud is not related to our recent computer system upgrade. Instances of fraud are frequently attributable to ATM transactions with skimming (stolen card and PIN information) at a compromised ATM, point of sale card reader or merchant data breaches.

If you have been subject to fraudulent activity on your card or have been impacted by these transaction restrictions, you should contact us immediately via email at cardserv@unfcu.com or by telephone at +1 347-686-6013 to speak with a Card Services Representative.

 
 
 
 

This credit union is federally insured by the National Credit Union Administration (NCUA). Accounts are insured by the NCUA to the maximum of US $100,000 for each member or shareholder. Unless otherwise noted, fees may be associated with certain products and services. Certain UNFCU products and services are subject to approval. Federal and state laws may limit the availability of certain products and services in select areas. Granting credit facilities is prohibited in certain jurisdictions if it leads to the consumer becoming over indebted.

© UNFCU and ‘Serving the People Who Serve the World’ are registered marks of United Nations Federal Credit Union. All rights reserved.

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