UNFCU has been informed about fraudulent phishing emails that appear to come from UNFCU Customer Service are being circulated. The emails inform the "customer" to complete an online form to update banking records which directs them to click on a link to access this form. If you have received these emails, DO NOT click the link and provide any personal or financial information. Please delete it immediately, as they are fraudulent emails.
Remember, UNFCU or other legitimate organizations will never contacts members/customers to request personal information such as cards numbers, member numbers, Personal Identification Numbers (PINs) or passwords. Never give out your personal information unless you have initiated contact.
In some specific situations, we may ask you to contact us directly via telephone at +1 347 686 6000, which is the number published on our website to update information we have on file that we believe may be incorrect such as mailing address, telephone number or/and email address. Please always ensure that you are calling the appropriate and published number for UNFCU.
Click here to see the content of the "Billing Failure" fraudulent email and website that is being circulated.
Click here to see the content of the "Your Banking Records are not Updated" fraudulent email and website that is being circulated.
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