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BillPay Questions & Answers

1.  What is BillPay?
2.  Who is eligible for BillPay?
3. What features and benefits are available through BillPay?
4. What bills can I pay with BillPay?
5. What sort of equipment do I need to use BillPay?
6. Do I need any additional software to use BillPay?
7. Can I use BillPay outside of the United States?
8. Is there a fee for using BillPay?
9.  Will I be able to use BillPay with all of my UNFCU accounts?
10.  Can I pay my UNFCU loans using BillPay?
11.  Is there a way to use BillPay to automatically pay bills?
12.  What if the bill payment is different from month-to-month, week-to-week?
13.  How many days does it take for a BillPay payment to reach my payee?
14.  Why would it take up to 10 days?
15.  What proof would I have that my payment was made?
16.  How do I stop a payment?
17.  What happens if I set up a payment, but I do not have enough funds in my account?
18. What are the security features used for Internet Banking/BillPay?
19. Can I use any Internet browser with BillPay?
20. How can I access the BillPay?
21. Can I "download" my account information into financial management software?
22. How do I obtain proof of payment or copies of cancelled checks for payment made through BillPay?
23. Whom do I call if I have a problem with my BillPay account?
24. Can I see how BillPay works before I sign-up?
25. How do I sign up for BillPay?



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