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Telephone Banking provides you with a host of new options, choices and benefits!
What is new with Telephone Banking? (formerly Telephone Audio Response)
- Easier menu options
- Fewer steps needed to obtain information
- Secure, self-enrollment to obtain your Personal Identification Number (PIN)
* To obtain your Personal Identification Number (PIN), please dial into Telephone Banking and simply respond to a series of specific questions. If you have additional questions, you can speak with a Member Service Representative, who will be available to assist you.
Click here for a Quick Reference Guide for UNFCU Telephone Banking
Not everything is changing with Telephone Banking
- Please use the same telephone number to access Telephone Banking by dialing within the United States and Canada toll free, 1 800-466-6047
- Outside the US, please dial +1 347-686-6000, or use the international toll-free telephone number for your country that is listed below
Getting started is easy!
To begin your session on Telephone Banking, enter your new Member Number. Please note that in the near-term you can continue to access Telephone Banking using your existing Member Number.
- Enter your new Personal Identification Number (PIN)
- As a new feature, there is no need to enter each account number.
- Should you like, you can also bypass prompt messages in their entirety to go directly to your transaction activity by keying ahead.
Telephone Banking Features
- No monthly fee
- 24/7/365 access to your accounts
- Confirm deposits, withdrawals and cheques paid
- Report lost or stolen ATM/ChequeMate™ Debit or VISA® credit cards
- Transfer funds between UNFCU accounts
- Make credit card and mortgage loan payments
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