Please click on the links below to access the "Understanding Your Statements" guides. The files below are in Adobe PDF Format and require Adobe Reader. If you currently do not have this program, please download and install the latest version of Adobe Acrobat Reader by clicking on the icon located below.
Please note that "Understanding Your eStatement" should be used as a guide to help you understand your statement. However, it should not be used in place of the disclosures found on the reverse side of your actual statement(s). If you have any questions regarding your rights and/or responsibilities, please refer to the actual disclosures that accompany your statements.
For personalized attention from a knowledgeable Member Service Representative who can answer your detailed financial management questions:
- Online: please send an email to
- Via Telephone: please call +1 347‑686‑6000 or one of our toll free numbers
- In person: visit a branch/representative office
- By US Mail: UNFCU, Court Square Place, 24-01 44th Road, Long Island City, NY 11101, USA, ATTN: Member Directed Services