Stay Secure: Be cautious of text messages and phone calls claiming to be from UNFCU reporting fraud on your accounts. Contact us directly to verify.
Maintenance: On 13 October, Digital Banking, our membership application, and our online tax certification system will be unavailable from 07:00 to 17:00 New York time.

Report fraud or dispute a charge

If you believe your card has been compromised, see suspicious activity, or need to dispute a card transaction, submit a fraud report. 

  1. Sign in to Digital Banking. 

  2. Under Account Services, select Card Management. 

  3. Select Report Fraud or Dispute a Charge. 

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Quick tip

If your fraud report has been approved, you will not be responsible for the charge.  

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