Contact Us

Get in touch or visit us in person

View all the ways you can get in touch with us across the globe. For immediate support, browse our Help Center to find ways to take full advantage of your UNFCU solutions.

Our Contact Center Agents are available during the following hours to assist you via phone, chat, and email:

Monday–Friday: 24 hours a day (New York time)
Saturday: 09:00–17:00 (New York time)
Sunday: Closed

Connect with us online


Web Chat

Available only in English 

Virtual Agent: Connect with a virtual agent for automated service 24/7.

Live Agent: Connect with a live agent during Contact Center hours of operations. Simply type ‘live agent’ in the chat box.

Click on the Web Chat icon on the bottom right corner of or in Digital Banking to get started. 

Email send.


Complete and submit our brief form below for assistance You can also send your questions to email@unfcu.comWe will respond within one business day. 

Call us

Phone call.


Call us for support, especially for urgent matters.

Primary phone number:
+1 347‑686‑6000 



Make free Skype-to-Skype calls1 globally from any device by adding to your contact list.  

To ensure your security, do not use any other Skype channel.

Visit us in person

Visit us.


Visit us at a UNFCU location in Kenya or Uganda.

Visit us.


Visit us at a UNFCU location in Austria, Italy, or Switzerland.

Visit us.

United States

Visit us at a UNFCU location in New York, Washington, DC, or Virginia.

Other ways to connect

Find ATMs.


Locate no-fee ATMs near you. At UNFCU ATMs in the US, you can make both cash withdrawals and deposits.



Address your inquiries and feedback to:

United Nations Federal Credit Union
Court Square Place
24-01 44th Road
Long Island City, NY 11101 USA
ATTN: Contact Center



We host virtual and in-person events for our global community. Visit our events page to see if we are hosting an event in your region.

For matters related to the Real Estate Settlement Procedures Act

Send notices of error, information requests, or qualified written requests to:

United Nations Federal Credit Union
P.O. Box 1942
Long Island City, NY 11101 USA
Attn: Notice of Error/Information Request Dept.

Please include your name, account number, and the reason(s) you think your account is in error.