Accounts & servicing FAQs
We have comprehensive verification processes in place to protect you against fraudulent activities, including identity theft.
No, the social media channels are not monitored by our member service representatives. For security reasons, please do not share any account details on these public channels. If you have a service issue, contact a member service representative.
We have offered content in French and Spanish, but they received very low readership. We are exploring new translation tools to add to our website.