Contact Us

To send us questions, information requests and/ or suggestions for how we can better serve your needs, please complete the form below. 

Although this page is secure, we cannot accept financial transaction requests or name/address changes using this form. Please use Internet Banking. You may also contact us directly via telephone.

Contact Us Form

You should receive a response within 24 hours if received Monday thru Friday during UNFCU business hours.

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First Name:*


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Member Number:


Email Address:*


Daytime Telephone Number:


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In Writing:

United Nations Federal Credit Union Court Square Place
24-01 44th Road
Long Island City, NY 11101-4605
ATTN: Member Directed Services

In regards to the Real Estate Settlement Procedures Act
All Notices of Error, Information Requests or Qualified Written Requests regarding the servicing of your loan must be sent to:

P.O. Box 1942
Long Island City, NY 11101
Attn: Notice of Error/Information Request Dept.

Please include your name, account number, and the reason(s) you think your account is in error with sufficient detail or the requested information.


Call Center:
+1 347‑686‑6000 or +1 212‑963‑8747
Monday through Friday from 00:00 - 23:59 ET
Saturday from 07:00 - 15:00 ET

Wait time:  

Toll-free USA/Canada:
1 800-891-2471

Toll-free International Numbers 


Secure Email:

Learn more about our Secure Email Service 

Secure Email Request Form

Member Number:

Full Name:

Email address:



Call Center:
+1 347-686-6400

Schedule an Appointment:

Mortgage Center
2 UN Plaza

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