Stay secure: Be cautious of phone calls claiming to be from UNFCU reporting fraud on your accounts.  Contact us directly to verify.

Enable or disable Google Authenticator 

Google Authenticator is an app for your phone or tablet. It quickly provides a security code that you can use to log in to Digital Banking. 

Enable Google Authenticator

  1. Sign in to Digital Banking 

  2. Go to Profile and select Login Settings. 

  3. Select Google Authenticator and click Next.   

  4. A security code will be sent to your phone. Use the code to validate your identity. 

  5. Download Google Authenticator from the app store. 

  6. Open the app and select Begin setup. 

  7. Select Scan barcode. Google Authenticator needs access to your camera. 

  8. Scan the barcode that appears on the Digital Banking screen. 

  9. Once scanned, your UNFCU Digital Banking username will appear in the app, along with a six-digit passcode. 

  10. Enter the passcode into Digital Banking where prompted. 

    Setup is now complete. Whenever you need to view the randomly generated code, just open the app.

Disable Google Authenticator 

  1. Sign in to Digital Banking. 

  2. Go to Profile and select Login Settings. 

  3. Select Google Authenticator: Activated. 

  4. Click the Confirm Disable button. 

Google Authenticator FAQs

Google Authenticator allows you to access Digital Banking quickly, especially when you cannot receive texts or phone calls. Email accounts are not as secure as your phone. That is why we do not email security codes during enrollment or for changing your personal credentials, including your password.

Yes. Google Authenticator works globally.

Internet service is only required to activate Google Authenticator during its initial setup on your mobile device. After that, Google Authenticator is able to generate a unique code without internet service.

Yes, Google Authenticator can be activated on multiple devices.

No, when prompted for a security code, you will be presented with all the ways you can receive the code.

Check to see if UNFCU has your correct phone number on file. A code cannot be sent to a phone number that has been recently changed. Other issues may be with your connection, carrier, or data plan.

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