Stay Secure: Be cautious of phone calls claiming to be from UNFCU reporting fraud on your accounts.  Contact us directly to verify.
Maintenance: On 14 July, Digital Banking will be unavailable from 9:30 to 14:00 New York time.

Replace a card

If you need to replace your card due to damage, fraud, or loss, you can request a replacement using Digital Banking. The card can be sent to your primary or an alternate address. Please allow 2 to 3 weeks for delivery outside the US. For members within the US, please allow 12 weeks. Pouch delivery is 68 weeks. 

Before you begin your card replacement request, we recommend you verify your current address on file with us.

  1. Sign in to Digital Banking.

  2. Go to Profile. 

  3. From the drop-down list, select Update Personal Information. 

  4. Review the Primary Mailing Address Information and click Edit if necessary. 

Request a replacement card sent to your primary address on file

  1. Sign into Digital Banking 

  2. Under Account Services, select Card Management 

  3. Choose Replace Card. 

Request delivery to an alternate address

  1. Sign into Digital Banking 

  2. Under Account Services, select Online Forms. 

  3. Go to UNFCU Cards and click UNFCU Card and/or PIN Replacement Request Form. 

  4. Enter your alternate address. 

More helpful resources

View all
Credit & Debit Cards

View new card details

Credit & Debit Cards

View credit card statements

Credit & Debit Cards

Apply for a credit line increase