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Cancel a recurring ACH or wire transfer 

You can cancel an entire series of recurring transfers, or a specific instance of a recurring transfer series.

Cancel an entire series of recurring transfers

  1. Sign in to Digital Banking.

  2. Select Transfers & Payments.

  3. Select Wires & ACH. 

  4. Select the Scheduled tab. 

  5. Go to the Recurring Payments section of the page.

  6. Under the Action column, locate the recipient and select Delete. 

Cancel a specific instance of a recurring transfer series 

  1. Sign in to Digital Banking. 

  2. Select Transfers & Payments.

  3. Select Wires & ACH.

  4. Select the Scheduled tab. 

  5. Go to the Upcoming Payments section of the page. 

  6. Under the Action column, locate the recipient and select Cancel. 

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Quick tip

Your upcoming transfer payments are also displayed on the Dashboard tab. You can delete them from there if they have not been processed. They must be under Recent Payments with a status of Will be submitted for processing shortly. Once a transfer shows a status of In Process or Processed, it can no longer be cancelled. 

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